Terms and Conditions
Please note, the beauty of handcrafted items lie within each handcrafted piece. None are perfectly the same. My hands are not a “machine”.
We like to recycle, so do not be surprised if your order is packaged in a re-used box and stuffed with random magazine papers or newspapers. Help save the earth! Re-use and conserve!
My Lady Dye is not responsible for lost or damaged goods while in transit/shipping. If the order is lost, client is responsible for contacting USPS for more details and assistance. If the order is damaged, the client is responsible for contacting USPS to file a claim. Client will be refunded in-full by USPS.
In regards to refunds and/or cancellations, the buyer has 12 hours from the time the order is placed, to cancel. After that 12 hour mark, all sales are final, non-refundable, and non-returnable. PLEASE NOTE: For orders that select any Rush Services, there is NO option to cancel and the 12 hr. waiting period does not apply (NO EXCEPTIONS). This is a strict shop policy due to the fact that all items are customized and/or handcrafted, as well as made-to-order.
All clients are highly recommended to order a Color Chart prior to placing their stationery order(s). This is available to display the true printed color(s), as colors viewed on a computer screen are not a true representation of the actual color. Please note, a slight variation in the color(s) shown on the Color Chart may occur on your print order due to limitations of the digital printing process. Also note, for all custom colors, we pick the closest CMYK color to match which means it may not be an exact color match but it is the best color match.
All clients are highly recommended to order samples prior to placing their stationery order(s). This is available to ensure your satisfaction with paper quality, colors, and all other details.
Our print method is Digital Printing. Please be aware, there are slight color and alignment limitations with this type of printing process. We recommend you do your own research on various print methods for your reference on knowledge.
All stationery is printed on Classic 110# matte finish cover (white or ivory). Select items are printed on slightly thinner 100# cover. There is a slight color difference in both cover weights, in regards to the ivory.
All shipping methods will require your signature upon arrival.
Please do not purchase My Lady Dye designs or stationery items and use them to sell to others, neither digital files nor printed stationery. Please do not purchase a stationery item or a digital file to recreate the same item and then to re-sell it for personal or commercial gains and uses. Please do not copy, duplicate, or save a digital file or a watermarked digital proof and electronically forward the design to friends or others, for their use nor any other use. Please value and respect the My Lady Dye brand. Thank you!
All designs and stationery items Copyright 2009-2014 My Lady Dye. All Rights Reserved.